An Iowa man is accusing Old Navy of racial profiling after he says store employees accused him of stealing a blue jacket he wore into the store.
The Des Moines Register register reports that James Conley III shot video of himself inside of a West Des Moines Old Navy talking to staff, calling them unprofessional and accusing them of profiling. Conley goes on to describe the incident further in a Facebook post with the accompanying videos.
Every time I go to this store I have on my same exact winter blue jacket and have never been asked to scan my clothing and the previous “non-black” customers had on identical apparel as me from old navy but was never asked to scan their clothing. Then after they scan my jacket they try to make me repay for it??
Gap Inc. Maintains a Zero-Tolerance Profiling Policy:
Gap Inc., which owns Old Navy, says in its customer bill of rights published at GapInc.com that “profiling is an unacceptable practice and will not be tolerated.”
“Gap is committed to ensuring that all shoppers, guests, and employees are treated with respect and dignity and are free from unreasonable searches, profiling, and discrimination of any kind in our store,” the document reads.”Gap strictly prohibits unreasonable searches and/or the profiling of customers by any employee. The participation by employees in such activities or the failure to report such instances of which they have knowledge is a violation of company policy.
To see the full post and videos from inside Old Navy, plus how Conley says he vendicated himself, flip the page.
