Picture this: you’re working at Subway, minding your own business, when suddenly an angry customer comes storming in demanding more ham on his sandwich. Sounds like a pretty average day, right? Well, for Monique Larios, the manager at a California Subway, things took a turn for the worse when George Sandoval decided to take matters into his own hands – literally.
In a shocking display of aggression, Sandoval reportedly punched Larios in the face because he wanted extra ham on his sandwich. Can you believe it? Talk about a ham-fisted approach to conflict resolution.
The bizarre altercation happened at a Subway location in Madera on May 2 when the customer, George Sandoval, walked behind the counter and attacked the General Manager, Monique Larios.
Larios said that was called into work that day because Sandoval started to get angry with other employees.
‘I did not expect it. He came around the corner and I said, “What are you going to do, hit me over ham?” And he hit me. He punched me and all I could remember is just black,’ she told KFSN.
Video surveillance from inside the store captured the moment Sandoval hit Larios.
Sandoval rushes behind the counter and immediately starts punching the manager in the face as another female employee tries to protect her.
The employee manages to get Larios away from the angry customer as another customer wraps his arms around Sandoval’s neck and jumps on his back.
As he latches on to the suspect, the brave customer tackles Sandoval into the register while the female employee punches him.
The two men then start punching each other as Sandoval pushes him out from behind the counter and the female employees make their way to the back and check on Larios.
Madera Police later arrested Sandoval, who is now facing a battery charge. Larios was left with intense purple swelling around her eye from the altercation.
Larios has taken a break from work as her injuries heal. Subway will be providing worker’s compensation for her while she is out, KMPH reported.
‘I’m scared. I still can’t feel half of my face. There could be some kind of permanent damage. I’ve never been so numb to where my face feels like it’s a mask,’ Larios said.
DailyMail.com contacted the Madera Police Department and Subway.
Larios explained that she was shocked that Sandoval hit her.
‘I’m 4-foot-11 and this guy was 6-foot-5 and almost 400 pounds,’ she said. ‘I did not deserve this at all. I was just doing my job.’
She added she had no idea how he could have gotten so angry over a sandwich order.
‘There was nothing wrong, the sandwich was made to our Subway standards. I don’t know why he didn’t give me a chance to figure out what he wanted,’ Larios added.
The store later proved Sandoval only asked for six extra slices of ham, not 12.
Larios said that she not only plans to press charges, but might also pursue civil action against Sandoval.
Now, let’s set the record straight: I get it, everyone loves a good sandwich and we all have our preferences when it comes to toppings. But there’s a right way to go about it. And let me tell you, punching someone in the face is so wrong.
I mean, come on, George. Is a little extra ham worth resorting to violence? I think we can all agree that the answer is a resounding no.
Larios is reportedly recovering from the incident and Sandoval is facing charges for his actions. Let this be a lesson to all of us: the next time you’re unhappy with your sandwich, take a deep breath, count to ten, and remember that violence is never the answer.
Flip to the next page to watch the viral video…